Generative AI
Knowledge Management
that Works
Shelf's AI Copilot experiences use GenAI to instantly retrieve, generate and improve accurate answers from your content.
Industry leaders use Shelf to improve performance with Generative AI
Instantly retrieve, generate, and improve answers from your content
Shelf's Search Copilot leverages GenAI to instantly retrieve, generate, and improve answers from your organization’s content through conversational search.
Turn your knowledge base into a Conversational Search engine
Enable staff, agents, and customers to ask questions conversationally, with answers grounded in your knowledge base.
Implement your Generative AI solution in days, not months, and achieve immediate ROI
Shelf's AI Copilot experiences utilize the capabilities of Large Language Models to find, retrieve and summarize accurate answers from your organization's content.
$780,000
A leading retail giant generated a $780,000 return on investment in their first year of using Shelf
40%
Shelf clients experience on average a 40% increase in deflection rates
25%
Lowell Nordics used Shelf's technology to slash AHT by 25% while boosting FCR and NPS
Get Started with Shelf's Generative AI Copilots
Use the latest GenAI to identify gaps in content and generate improved content
Discover where gaps exist in your knowledge base. Analyze, pinpoint and address gaps across your organizational content, and use GenAI to deliver improved content for better answers.
Use Shelf's next-gen knowledge base or any other content repository
Utilize the capabilities of Large Language Models along with your content, stored in Shelf's KMS or other content repositories, to find, retrieve and summarize accurate responses to questions.
